Refund Policy

This Refund Policy ("Policy") outlines the terms regarding refunds for purchases made through Bloxiana's services, including any premium features, subscriptions, or digital goods offered by the Bloxiana Discord Bot or its associated website (collectively, the "Service"). By making a purchase through our Service, you agree to be bound by this Policy.

All Purchases Are Final and Non-Refundable

Please be advised that all purchases made through Bloxiana are final and strictly non-refundable. This applies to all digital goods, premium features, subscriptions, or any other services acquired. We do not offer refunds, exchanges, or credits for any reason, including but not limited to:

• Dissatisfaction with the Service or its features.
• Changes in your personal circumstances or decision.
• Inactivity or non-use of the purchased features or services.
• Termination of your access to the Service due to a violation of our Terms of Service or any applicable platform guidelines (Discord, Roblox).
• Technical issues not directly attributable to Bloxiana's fault, or issues that could not be resolved after reasonable attempts.

We strongly encourage you to carefully review your order before completing any purchase.

Chargebacks and Payment Disputes

Initiating a chargeback or a payment dispute with your bank or payment provider for a purchase made through Bloxiana is a violation of this Policy and our Terms of Service.

In the event of a chargeback or payment dispute, Bloxiana reserves the right to:

• Immediately and permanently revoke access to all associated purchased services and features.
• Permanently suspend or terminate your Bloxiana access and any linked Discord or Roblox accounts across all our services without prior notice.

If you encounter an issue with a purchase, please contact our support team at [email protected] before initiating a chargeback. While we maintain a strict no-refund policy, our team may be able to assist with specific inquiries related to your purchase.

Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the updated Policy on this page, indicated by an updated "Last updated" date. Your continued use of the Service and any future purchases after such modifications will constitute your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed.

Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at: [email protected]